Sandia Area Federal Credit Union in 8505 Candelaria Road Northeast

Customer Reviews about Sandia Area Federal Credit Union:

• ★ ☆ ☆ ☆ ☆
  Ive never had a problem there and I experienced my first rude rep. I was in the express lane and the stupid lady had like 6 thransctions and made me wait for 15 mintues without letting me know why. I honked my ride and she was rude about it. They need to let you know like hey it will be a while you can happily wait or walk inside.
  By Faith maddox, May 31, 2017
• ★ ★ ☆ ☆ ☆
  I'm glad I'm not the only one with this experience it seems. Please read! I started out w/ a good experience here. I overdrafted my account in 2013 and BY ALL MEANS I ACCEPT RESPONSIBILITY FOR IT. (This is not a story about how I'm mad at this bank because of something I did, it's a cautionary tale to people.) The only thing is while they have been reporting 471$ Overdraft charge off to the credit reporters, they have secretly been adding fees on to their charge off. So 471$ and four years later I now owe 1,359$ I had no clue about this. I genuinely thought I only owed the 471$. Imagine the shock when I went to pay it off in full today. I have received calls "you owe xxx amount, do you want to pay it off", or your "credit card with us has been closed due to unsatisfactory payments". But not once did I receive a notice that if I don't pay it off, I will owe 800+$ in fees. More then half of what I owe and what they haven't been reporting I owe in fees. Be careful with this bank, the "collections officers" they call them, who call you are really short tempered. I had their lady call me twice in 2013 and just because I didn't know what I wanted to pay as a min back to them and wanted to call back, she got really mad and that's when I got charged off. At first she kept pressuring me to pay the entire balance off, and at the time I told her I was out of work and was still like 23 years old, and going to school full time. So when I told her I can't pay the entire balance off, that's when she became even madder it seems. More communication could have been attempted on their end or they could of sent me notices like I said above "if you don't pay xxx amount off, we will be adding fees onto your account over time" I mean every good credit card I have at least sends you some kind of terms. But not this bank. They just silently let you accumulate fees over time. I just want my tale to be a cationary one to people who are currently Banking here. Like I said I take full responsibility for all of this because after all it is my fault. I just don't feel it's right I have went all this time thinking I owe this amount and not have been warned that I will owe fees if I don't pay. I mean I'm graduated school and have an excellent job so I'm paying all fees and my balance off tomorrow. Just be careful with this bank when you over draft your account.
  By Eric Lopez, April 09, 2017

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About Sandia Area Federal Credit Union in Albuquerque